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Second Line Support Leader - Shape IT Service Quality

Job in Bexhill-on-Sea, East Sussex, TN39 3AA, England, UK
Listing for: Hastings Direct
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Hastings Direct is seeking an experienced Technology Services Leader to own Second Line Support across the organisation. You will lead a specialist team, influence delivery and governance, and drive continuous improvement.

This is a 6‑month fixed-term contract, requiring presence at either the Bexhill or Leicester site three days a week. You will manage performance, ensure incident resolution, and champion the Hastings Way across operations, delivering high‑quality technical support for

We are looking to fill the Second Line Support Leader
- Shape IT Service Quality position at Hastings Direct in Bexhill-on-Sea, England, United Kingdom.

We invite applications for the Second Line Support Leader
- Shape IT Service Quality position located in Bexhill-on-Sea, England, United Kingdom.

The following position is for a Second Line Support Leader
- Shape IT Service Quality with Hastings Direct.

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