Supplier Manager - Claims

Job Title:

Supplier Manager – Home Claims

Location:

Leicester, London or Bexhill (all hybrid)
Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4

Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.  

We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview As our Supplier Manager across Home Claims, you’ll be responsible for developing and managing strong partnerships with key suppliers, ensuring great customer and business outcomes across the department.

You’ll lead and deliver strategic supply management initiatives, including internal operational work streams.

There will be a strong focus on the commercial elements of supplier services. By building a deep understanding of supply chain spend, you’ll be using this insight to identify and deliver material cost reduction opportunities in partnership with suppliers and internal stakeholders, whilst protecting customer, operational and regulatory outcomes.

Job details – you’ll need to have demonstrable experience in:
Using data, MI and other technology/tools available to build a clear but comprehensive view of supply chain costs and commercial performance, providing a clear understanding of cost dynamics and opportunities, and then owning the identification and delivery of material cost reduction opportunities across the supply chain

Working with Supplier Relationship Managers and suppliers to implement changes and improvements across Supply Chain whilst maintaining strong supplier partnerships, services and customer outcomes and working with wider stakeholders to agree any contractual enhancements

Leading key supply management initiatives for the team through to successful delivery – building and overseeing a clear savings pipeline for delivery across the team and tracking benefits realisation

Working with suppliers to deliver performance improvement opportunities quickly and effectively, managing improvement plans and building and maintaining strong relationships with key partners for optimal supplier performance, innovation and mutual growth opportunities

Collaborating with internal stakeholders and SME’s to review supplier risk, resiliency, control and assurance requirements, working with the suppliers to deliver actions and evidence

Identifying and delivering opportunities within the market to build further strategic partnerships and arrangements, aligned with our Home Claims key customer, operational and commercial objectives

Essential skills/experience:  Comprehensive experience working with data and MI in a commercial analysis capacity within an insurance claims background

Extensive experience managing suppliers/supply chain across a Home Claims function

Demonstrable experience delivering key work streams and material commercial improvement initiatives

Strong stakeholder management experience with the ability to influence and drive change

The interview process

Recruiter screening call   1st stage interview with hiring leader 2nd interview…