Repairs Administrator

Repairs Administrator

Location:

Loughton

Salary:
Up to £28,000

Contract:

Permanent

We are currently working with a well-established contractor who is looking to recruit a Repairs Administrator to join their busy team based in Loughton.

This is a fantastic opportunity for an organised and proactive administrator with experience within repairs, maintenance, social housing, or property services. You will play a key role in supporting the operational team by raising jobs, coordinating diaries, and ensuring repairs are delivered efficiently.

• Raising repair jobs and updating internal management systems.
• Allocating works to operatives and subcontractors.
• Managing operatives' diaries and scheduling appointments.
• Monitoring outstanding repairs and ensuring jobs are completed within agreed timescales.
• Liaising with residents, operatives, supervisors, and subcontractors regarding appointments and work updates.
• Handling incoming calls, emails, and general enquiries.
• Maintaining accurate records and ensuring all administration is completed to a high standard.
• Supporting the wider operations team with day-to-day administrative duties.
• Producing reports and updating spreadsheets where required.
• Delivering excellent customer service while ensuring compliance with company procedures.

• Previous experience in a Repairs Administrator, Maintenance Administrator, Planner, Scheduler, or similar administration role.
• Experience with in social housing, property services, or construction is highly desirable.
• Excellent organisational skills with the ability to manage multiple tasks.
• Strong communication and customer service skills.
• Good IT skills, including Microsoft Office and repairs management systems.
• A proactive approach with excellent attention to detail.
• Ability to work effectively in a fast-paced environment.

Equal opportunities employer.