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Retention Strategist, Customer Engagement

Job in Erith, Bexley, Greater London, DA15, England, UK
Listing for: RGIT Australia
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Growth & Retention Strategist, Customer Engagement
Location: Erith

RGIT Australia is seeking a full-time Customer Engagement Specialist responsible for driving customer growth and retention. The ideal candidate will possess strong leadership and analytical skills, engaging with medium and large business customers.

This role emphasizes the design and continuous improvement of customer engagement strategies. The successful applicant will work alongside sales teams to ensure a unified customer experience and provide data-backed insights to drive improvements.

Excellent communication skills and a sales/marketing background are preferred.

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