Key Holder

Overview

Are you fanatical about fashion and passionate about delivering the best customer care so that customers leave happy, want to return, and tell their friends? If you want to be part of a wonderful team that displays a high level of passion and knowledge about our product range to promote the brand, we want you.

• Responsible for opening and closing the store in the absence of management as and when required.
• Cashing up at the end of the day and ensuring correct procedures are followed as and when required.
• Providing back up support to the Store/Deputy Manager and reporting back on issues.
• Optimise sales and individual customer purchases.
• Engage the customer by delivering first-class customer service.
• Operate till and handle financial transactions.
• Replenish stock with products and specialist brands.
• Assist with deliveries and stock handling on a regular basis.
• Undertake cleaning and housekeeping duties.
• Ensure compliance with all company procedures.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Responsible for Health and Safety.

• A warm, friendly and engaging personality is essential.
• Highly motivated with energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high-pressure environment.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

This contracted hours stated above are a guaranteed weekly minimum; there is an expectation to work more hours and flexibly, especially during peak trading periods.

Pay Rate: £13.10 per hour regardless of age.