Admission Counsellor

The Admission Counsellor will be responsible for  student recruitment and enrolment  by counselling prospective students and parents, guiding them through program selection, managing end-to-end admission processes, achieving enrolment targets, and supporting outreach and promotional activities.

Key Responsibilities
Student Counselling & Conversion
Counsel prospective students and parents through walk-ins, phone calls, emails, Whats App, and online inquiries.
Understand student interests and guide them towards suitable UG/PG programs.
Explain program structure, eligibility, fee details, scholarships, and career outcomes clearly.
Maintain a high conversion ratio from enquiry to application and admission.
Admissions Process Handling
Manage end-to-end admission workflow: enquiry → application → documentation → fee payment → confirmation.
Assist students in filling application forms and uploading documents correctly.
Ensure completeness and accuracy of student data in admission systems.
Lead Management & Follow-ups
Manage leads generated through marketing campaigns, web portals, social media, and referrals.
Ensure timely follow-up and nurture leads to closure.
Maintain accurate records of interactions and admission status in CRM.
Outreach & Promotional Activities
Participate in school/college visits, education fairs, seminars, open houses, and campus tours.
Support digital and offline campaigns by coordinating with marketing teams.
Build and maintain relationships with schools, coaching centers, and education consultants.
Reporting & Documentation
Prepare daily/weekly reports on leads, counselling done, applications received, and conversions.
Maintain enquiry registers, admission files, and student communication logs.
Ensure adherence to University admission policies and compliance requirements.
Key Performance Indicators (KPIs)
Number of enquiries handled and quality of counselling.
Applications generated and admissions closed.
Conversion rate (Enquiry → Admission).
Follow-up turnaround time and lead closure cycle.
Accuracy of data and documentation compliance.

Desired Candidate Profile
Qualification
Graduate in any discipline (MBA/PG preferred).
Prior experience in university/education admissions will be an added advantage.
Experience
3–5 years in admissions / sales counselling / education consulting / student recruitment.
Freshers with strong communication and persuasion skills may also be considered.
Skills & Competencies
Excellent communication skills (English + Hindi/Regional language preferred).
Strong convincing, counselling, and interpersonal skills.
Target driven, result oriented, able to manage pressure during peak admission season.
Good computer skills (MS Excel, Google sheets, CRM tools).
Professional grooming and student-friendly attitude.
Ability to work on weekends/holidays during admission drives and events.