Account Manager

At Zeta Water, we are looking for an Account Manager to support and develop long-standing client relationships within our water hygiene services, where expert guidance and compliance leadership are critical. This is a newly created role, designed as part of Zeta’s long-term succession planning, and is ideal for someone with strong water hygiene experience who enjoys structured account management and close collaboration with senior stakeholders.

Working directly alongside the Commercial Manager, you will help manage key client accounts, support contract performance and compliance, and ensure clients receive a consistent, high-quality service. While the role offers exposure to wider Complii Group services, water hygiene remains the core focus. This position is predominantly home or office based, with occasional on-site client visits.

What you receive for joining us
We offer a salary of £35,000 to £40,000, depending on experience, along with a company car or car allowance, private medical insurance, and 25 days’ holiday plus bank holidays (increasing with length of service). This is a newly created, high-visibility Account Manager role, offering direct exposure to senior commercial leadership and close collaboration with the Commercial Manager as part of a structured succession plan.

You will also benefit from opportunities to work with clients across multiple compliance disciplines through the Complii Group, ongoing training and development, clear long-term progression, a 24/7 Employee Assistance Programme, and a Cycle to Work scheme.

Here is a look at some of the things you will be doing

Supporting the Commercial Manager with the ongoing management of key, long-standing client accounts with a combined annual value of over £2m

Assisting with contract performance monitoring, budgets, and compliance requirements, including annual renewals and gap analysis

Working closely with internal operational teams to coordinate service delivery, programme planning, and mobilisation of new contracts

Attending client meetings, acting as a trusted point of contact, providing technical guidance, and producing monthly compliance and delivery reports

Can you show experience in some of these areas

Strong experience within the water hygiene industry, with a solid working knowledge of ACOP L8 and compliance delivery

Confidence supporting complex client accounts, with excellent organisational skills and the ability to manage multiple priorities

Clear, professional communication skills and the ability to build trusted relationships with clients and internal stakeholders

A proactive, detail-focused approach, with the motivation to develop commercial capability and grow alongside senior colleagues

If you feel you have the skills and drive to succeed in this role, even if you don’t meet every requirement above, we’d still love to hear from you. Zeta Water is part of the Complii Group, a leading provider of integrated compliance services across water, fire, electrical, and air. This is a high-visibility role where water hygiene expertise is central, offering genuine progression and the opportunity to play a key part in supporting key client relationships and future commercial leadership