Service Advisor

Service Advisor

Location:

Bicester
Salary:
Competitive DOE + Bonus

Hours:

44.5 hours per week, Monday to Friday (rotating shifts) + 1 in 3 Saturday mornings
 
Are you an experienced Service Advisor with a background in commercial vehicles or automotive?
 
Do you enjoy delivering excellent customer service while working in a fast-paced workshop environment?

What's on

Offer:

· Manufacturer training and ongoing career development

· 30 days annual leave including bank holidays, increasing with service

· Holiday purchase scheme

· Company pension

· EV Salary Sacrifice Scheme

· Free Class IV MOT
·£1,500 employee referral bonus

· Full paternity pay

· Cycle to Work scheme

· On-site parking

· Friendly, supportive working environment

The Role:

· Manage customer bookings and workshop schedules

· Keep customers updated throughout the repair process

· Raise job cards, invoices and warranty paperwork

· Liaise with technicians, parts and workshop teams

· Promote additional workshop services where appropriate

· Maintain accurate service records and ensure excellent customer satisfaction

What We're Looking For:

· Previous Service Advisor experience within HGV, LCV or automotive

· Excellent communication and customer service skills

· Strong organisation and administration abilities

· Ability to prioritise workload in a busy environment

· A proactive, team-focused approach
 
Contact Amy at Auto Skills UK quoting Reference: 54074 to find out more or apply today