Receptionist, Administrative​/Clerical

Receptionist (Seasonal Client Service Professional) at H&R Block in Biddeford, ME.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We aim to continuously improve and lead with innovation, client experience, and sustainable growth.

As a seasonal Client Service Professional / Receptionist, you will focus on wowing clients now and in the future. Your role will involve welcoming clients, managing appointments, and ensuring a smooth client experience both in person and virtually.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being programme, Better You, to help build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.
• Additional benefits available upon eligibility.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Interested? Submit your application to join us and make an impact.