Patient Service Specialist - Urology, Biddeford

Location:

Biddeford, ME
Facility:
Medical Group Practices

Schedule:

Full Time

Shift: Day
Job Category:
Clerical/Administrative Support
Req #: 60282
Date Posted:
Dec 31, 2025

For a limited time Maine Health is offering a $3,000 sign on bonus for Patient Service Representatives (PSRs):

• Eligible candidates are hired (offer accepted) into a Full or Part time PSR position.
  Bonus amount prorated for Part time hires, per diem hires are ineligible.
• Current Maine Health member employees are ineligible; former Maine Health Members are ineligible until greater than 6 months separation from employment.

This is a 40-hour per week position.

Maine Health Urology - Biddeford | Maine Health is looking for a Patient Service Specialist. As a PSS in Orthopedics, you’ll be the friendly expert who helps patients navigate their care with ease. From coordinating appointments to supporting a fast‑paced clinical team, you’ll play a key role in helping patients get back to doing what they love.

• Greet patients with warmth and professionalism
• Manage patient scheduling, check-in, and check-out processes
• Answer phones and assist with appointment coordination
• Verify insurance and process referrals
• Support the clinical team with administrative tasks to keep the practice running smoothly

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Six months of medical office experience required.
• Additional Skills/Requirements
  
  Required:
  
  N/A

With a career at any of the Maine Health locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well‑being resources for you and your family.

Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best‑in‑class care, apply today.

Maine Health policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

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