Senior Booking Officer; Internal

The post holder will be responsible for coordinating and undertaking a full range of administration and scheduling processes for booked admissions in accordance with Trust waiting list policy, patient access policy and JAG accreditation standards. They will ensure appropriate day‑to‑day management of the waiting lists to fill theatre and clinic capacity while prioritising workload. The role will include supervising, supporting and guiding other booking officers to ensure a quality service is delivered at all times and that Trust policies and procedures are adhered to.

The post holder will work at an advanced level and will be responsible for delivering a high‑quality service to all staff within the specialty, supporting clinical teams to provide an efficient service to patients. This includes booking pre‑operative assessment appointments, scheduling treatments and managing waiting lists. The post holder will also undertake the role of a one‑stop booking co‑ordinator, greeting patients and discussing availability and choice, and will train new staff members as appropriate.

For more information on the job description and responsibilities please refer to the linked details.

Working Pattern: 37.5 hours per week

For further information please contact: Kerry Osborne, Operations Manager –  or

This is an internal vacancy for Royal Devon employees; bank workers are not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and ‘At Risk’ status, including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including OFSTED‑rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

Salary band: Band 4: £28,392 – £31,157 per annum pro rata

Frequency: Annual

Vacancy Reference:

Contract Type: Permanent

Closing Date: 21 July 2026

Job Category: Administration

Location: Bideford Community Hospital, Abbotsham Road, Bideford, Devon, United Kingdom