Sales Support Lead

Sales Support Lead

Location:

Bideford, Devon
Job Type: Full-time, on-site
Salary: £28,000 - £30,000

Hours:

Monday to Friday 8.30am - 5pm

About the Opportunity
 
We are looking for a friendly, organised and reliable Sales Support Lead to join our team.
 
This is an excellent opportunity for someone who enjoys a varied role, likes working with people and takes pride in keeping things organised and running smoothly.
 
Working alongside the wider team, you will provide day-to-day administrative and customer support, helping to ensure a positive experience for customers and effective communication across the business.

The Role
The role will involve a variety of administrative and sales support activities, including:
 
Responding to customer sales enquiries by telephone and email
Assisting with the processing and coordination of customer requirements
Manage and take the lead on complex customer service enquiries  
Keeping information and records accurate and up to date
Communicating with customers, colleagues and external contacts
Helping to ensure tasks are followed through efficiently
Providing general administrative support as required
Raising purchase orders and processing sales orders with accuracy  
Assisting with the smooth running of the office and wider team   
About You
You will be someone who is:
 
Organised and able to manage a varied workload effectively
Confident handling customer enquiries and finding practical solutions
Able to assess situations, make sensible commercial decisions and take ownership of customer issues
Calm and resourceful when dealing with more challenging or complex queries
Thorough, with a strong eye for accuracy and detail
Responsive and able to prioritise effectively to ensure customers receive timely support
Adaptable and willing to take a flexible, hands-on approach to your work
Confident communicating with customers, colleagues and external contacts
A positive team player who is happy to use initiative and get involved
Experienced in administration, customer service, sales support or a similar environment
Comfortable using computers and everyday office systems  Previous experience within a sales or customer service role, preferably within a manufacturing environment would be desired.

What We Offer
 
A friendly and supportive working environment
A varied role with plenty of opportunity to get involved
Company pension
Cycle to work scheme
Free on-site parking    Location
This is a full-time, on-site position based in Bideford, Devon.
If you are organised, personable and looking for a varied role within a supportive team, we would love to hear from you.
 
This vacancy is being advertised by Cooper Golding who are acting as an employment business on behalf of their client