Hospitality Supervisor Apprenticeship Level 3 - Skern Lodge

Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!

We have fantastic opportunities right now to take the next step in your hospitality career journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.

Do you love meeting new people? Do you enjoy providing the best customer service to enhance guests experience?

We are looking for candidates with prior Hospitality experience who want to take the next step in their career into a supervisory role.

For our front of house operation, we are now looking for a Hospitality Supervisor Apprentice Level 3. In this exciting and varied role, you will develop your skills and gain valuable experience in how to motivate a team to deliver excellent customer service.

Able to work under pressure, you will learn how to independently supervise hospitality services and run shifts, ensuring that team members complete their job duties and making sure service stays smooth and standards stay high, you'll keeping things moving and set the tone for the shift.

You will be given full training and complete a nationally recognised qualification working alongside our experienced team.

Your duties will include:

• Serving customers
• Stocking shelves
• Cleaning
• Stock taking and putting away deliveries, reporting low stock levels to management

The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:

• A can-do and flexible attitude
• A willingness to learn and develop

In return we offer:

• Access to Perkbox
  -Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
• Uniform provided
• Excellent support from a well-established team.

This apprenticeship will be for 9 months duration.

Maths and English at Level 2 (GCSE Grade
4) is desirable however we can provide Functional Skills as part of your development plan.

Prior experience within the Hospitality sector is required for this career step into a supervisory role.

• Customer care skills
• Initiative

You will be supported by an assessor throughout your apprenticeship.

As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality.

Training will be a mix of face to face and online learning.

You will gain a Level 3 Hospitality Supervisor Apprenticeship Qualification.

Functional Skills in Maths and English if required.

Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am
-11 am and 3-7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.

We are looking for candidates who want to take their next step in their career within the Hospitality sector. Further training and next level qualifications are available.

Working week:
5 out of 7 days on a rota

Duration:
12 Months

Apprenticeship standard:
Hospitality supervisor (Level
3)