Hospitality Manager Apprenticeship Level 4 - Skern Lodge

Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!

We have fantastic opportunities right now to take the next step in your hospitality management career journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.

Are you an experienced hospitality professional looking to move into a managerial role?

As a Level 4 Hospitality Manager you will be a highly motivated team leader, combining a talent for management and hospitality skills and thriving on the customer facing nature of the role.

In this exciting and varied role, you will develop your skills and gain valuable experience in how to lead a team to deliver excellent customer service.

Able to work under pressure, you will learn how to manage hospitality services, taking on a high level of responsibility that is aligned to business vision and objectives.

You’ll complete a nationally recognised qualification working alongside our experienced team.

The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You’ll also need to demonstrate:

• A can‑do and flexible attitude
• A willingness to learn and develop

In return we offer:

• Access to Perkbox – Discounts and rewards across a wide range of shopping and lifestyle brands and well‑being support
• Uniform provided
• Excellent support from a well‑established team.

This apprenticeship will be for 9 months duration.

Maths and English at Level 2 (GCSE Grade
4) is desirable however we can provide Functional Skills as part of your development plan.

Significant prior experience within the Hospitality sector and in supervising staff is required for this career step into a leadership role.

• Customer care skills
• Initiative

You will be supported by an assessor throughout your apprenticeship.

As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality.

Training will be a mix of face to face and online learning.

You will gain a Level 4 Hospitality Manager Apprenticeship Qualification.

Functional Skills in Maths and English if required.

Contracted Hours are 30 hours per week. You will be on a rota with some split‑shifts required (7 am–11 am and 3–7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.

We are looking for candidates who want a long‑term management career within the Hospitality sector. Further training and next level qualifications are available.

Working week:
5 out of 7 days on a rota

Duration:
12 Months

Apprenticeship standard:
Hospitality manager (Level
4)