Personal Lines Account Handler
Job Description & How to Apply Below
This is an excellent opportunity for an insurance professional who enjoys building lasting client relationships, delivering exceptional service, and working within a friendly, professional, and highly reputable brokerage environment. The Opportunity Working as part of a supportive and close-knit team, you will manage a varied portfolio of personal lines clients, handling:
New business enquiries Renewals Mid-term adjustments Client servicing and relationship management You will advise clients across a range of products including:
Home Insurance Motor Insurance Travel Insurance High-Net-Worth personal lines products (Luxury Vehicle, Boat, Art, Watches, Jewellery, Collectables etc.)
This role offers the chance to work with discerning Mid-Net-Worth and High-Net-Worth individuals, requiring a consultative and service-led approach, strong attention to detail, and the ability to build trust with clients.
Key Responsibilities Managing a portfolio of personal lines clients Handling new business, renewals, and MTAs Providing tailored insurance advice and quotations Building strong relationships with both clients and insurers Delivering first-class customer service via phone and email Identifying opportunities to cross-sell additional products Ensuring FCA compliance and accurate record keeping About You The successful candidate will ideally have:
Previous experience within Personal Lines insurance Strong communication and relationship-building skills Excellent customer service ability High attention to detail A professional and organised approach A willingness to continue learning and developing within the insurance industry Experience dealing with Mid-Net-Worth or High-Net-Worth clients would be advantageous, although not essential. What's on Offer Competitive salary and excellent overall package Generous pension scheme Private Medical Insurance Life Assurance Support towards CII qualifications Ongoing training and career development Clear progression opportunities within a growing business 25 days holiday plus additional Christmas leave Modern offices with parking Friendly and collaborative working environment Regular social events and team activities Why Apply?
This is a rare opportunity to join a genuinely well-established and highly regarded brokerage that has built an exceptional reputation for client service, professionalism, and staff retention. The business combines the stability and credibility of a leading commercial brokerage with the culture and support of an independent firm, making it an excellent long-term career move for someone looking to grow within Personal Lines insurance.
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