Tyre Technician Team Leader

On-target earnings up to £39,317

• A monthly bonus scheme with average additional earnings of £3,700 per year
• Comprising a base salary of £34,617 - £35,189
• 44 hour week
• Working days between Monday - Sunday 7:30am - 19:30pm with every other weekend included

A Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers. With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers.

Our Mobile Expert teams prepare their van at the Hub for the day ahead, then take to the road to deliver our service at our customers' homes and workplaces. Your role is to provide management to the team to enable them to complete every job on the route to a high standard, providing technical guidance throughout the day. You'll be responsible for taking in tyre deliveries following a set process, and - if on a late shift - ensuring all Technicians arrive back at the Hub safely with all evening tasks completed to process.

For success in this role you'll need to be highly organised and a great communicator, as you'll be helping our mobile team deliver in the field to the highest standards of quality and time-efficiency. You'll need first-class communication skills and will know how to get the best out of a team, running the Hub in the absence of the Hub Manager and Assistant Manager.

This role is varied, including customer facing and technical elements, alongside the field management and training of the team. The safety of our colleagues and customers is critical, so you'll ensure both the Hub and vans are a safe environment, performing repairs on our vans, training all new colleagues to standard, and complying with all Health and Safety protocols.

• Evidence of delivering a great customer experience
• Experience in a Technician role, completing jobs to the correct technical standard and within the allotted time
• Experience of delivering coaching/training in the moment
• A track record of success in delivering against targets and customer metrics
• Experience of meeting compliance standards across health and safety
• Excellent verbal communication skills
• IT proficient, with the aptitude to learn in-house systems
• A full valid driving licence held for a minimum of 12 months

All tools, equipment, and uniform are provided. A van and tools are provided for use during shifts, and kept at the Hub when not on duty.

• Holiday and contributory company pension
• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, independent, confidential support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - access up to 30% of your pay as you earn it and save automatically
• Health Cash Plan - claim cashback towards healthcare costs and access health and well-being services

We're in an exciting chapter, rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

We are committed to creating an inclusive workplace for our colleagues. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.