Service Colleague

Job Title: Service Colleague

Location: Bideford

Employment Type: Part time

Contract Type: Fixed Term

Shift Pattern: Work Shift: Afternoons

Hours per Week: 16

Pay Rate: £13.10 per hour

Category: Retail

Closing Date: 19 July 2026

As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart ther you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.

• Stock shelves, replenish stock, and maintain product presentation.
• Unpack deliveries and ensure items are correctly stocked.
• Pick online orders accurately and efficiently.
• Assist customers with product information and purchasing.
• Prepare and serve customers’ food items such as pizza where required.

• Customer‑focused: enjoy helping people and making their experience a positive one.
• Team player: work well with others and support colleagues.
• Reliable: show up ready to work and take pride in what you do.
• Positive attitude: bring energy and enthusiasm to every shift.
• Willing to learn: open to training and keen to build skills.

• A friendly and helpful approach to customer service.
• Willingness to work in a fast‑paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks support inclusion and celebration of differences.
• Parental leave policies: maternity, adoption, paternity, shared parental, neonatal care, fertility treatment support.
• Colleague recognition programme.

We celebrate diversity and are committed to equal opportunity in hiring. All applicants are considered without regard to race, colour, religion, gender, sexual orientation, age, disability, or any other protected characteristic.