Customer Service Advisor - Sales

Customer Service Advisor – Sales at Jewson

Do you have a passion for working with people? Are you based in the Bideford area?

Jewson a leading building materials distributor in Northern Europe, is looking for a Customer Service Advisor – Sales who is passionate about great service and sales. The role partners the trade by understanding and responding to our customer’s individual needs, delivering fast, focused and fantastic customer service that exceeds expectations. You will be responsible for building lasting relationships by providing the right solutions and maximizing sales and profitability.

• Understand our approach to pricing and seek out ways to maximize margin in a credible way.
• Support business initiatives to increase sales, margin & service as required.
• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
• Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
• Provide advice on products and solutions with particular attention to cross‑selling packages and services.

07:00 to 16:30 or 07:30 to 17:00 Monday to Friday and every other Saturday morning 08:00 – 12:00.

• Strong sales and customer service skills and experience.
• Resilience.
• Pride in the working environment and diligence in maintaining first class standards to wow our customers.

• Discretionary bonus.
• Wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2
  
  Work, Benenden Healthcare and more.
• Access to health and wellbeing services including online GP appointments and mental health support.
• Generous employee discounts and access to discounts with hundreds of high‑street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave.

At Jewson
, we’re proud to be part of STARK Building Materials UK and dedicated to providing top‑quality products and exceptional service. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level, we want to hear from you. Apply today!

If your application is successful, our in‑house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.