Service Engineer

UNITED MACHINING delivers comprehensive, integrated solutions for manufacturers of precision parts, tools, and mold-making, enabling a seamless journey from idea to finished product. Our portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines.

With advanced spindles, automation systems, tooling, and digitalization solutions, we empower our customers to achieve maximum productivity, efficiency, and ease of use through intuitive controls. Backed by global support and a strong local presence, we are committed to energy-efficient, safe, and clean manufacturing that drives innovation forward.

• Installation, commissioning, maintenance, and repair of our laser texturing and cutting machines
• Implementation of retrofits, upgrades, and machine conversions
• Identification of optimization potential in close cooperation with Development and 2nd Level Support
• Professional handling, analysis, and documentation of service cases
• Contribution to the creation, review, and continuous improvement of technical documentation and process descriptions
• Occasional support with trade fair setup and dismantling
• Strict adherence to all relevant Advanced Manufacturing safety standards, including particle emissions, laser radiation, contamination control, gas handling, and explosion prevention
• Support in additional functional roles depending on expertise and business needs (e.g., internal trainer, quality initiatives, special technical projects – approx. 10% of working time)

• Successfully completed technical vocational training, ideally with further qualification as a certified technician
• Proven experience as a Service Technician in the field of laser machines or comparable high-tech equipment
• Strong customer focus with a structured and independent working style
• High willingness to travel (up to 90%, within Switzerland and Europe)
• Solid MS Office knowledge and strong PC skills in both hardware and software environments
• Languages:
  
  English (mandatory) and fluent German or French
• Strong commitment to delivering outstanding service
• Reliable, responsible team player with strong communication skills
• Independent, structured, solution- and goal-oriented approach to work

• A challenging and dynamic role in a high-tech environment
• International exposure within Europe
• The opportunity to work with cutting-edge laser technology
• A supportive team culture focused on innovation and continuous improvement
• Long-term career development opportunities within a globally active organization