Import​/Export Assistant

Import/Export Assistant

• Support of the export team in preparing export documents (commercial/proforma invoice, packing-list, transport-orders) for shipments to all customers and ensure correct declaration of the contents.
• Support of the export team to create transport orders, AWB in the carriers "online" module.
• Coordinate with carrier and follow up with shipment process to ensure efficient, and on time delivery of the products and communicate with Customer Service proactively in case of delay.
• Ensure archiving of export documents from all outgoing shipments as well as eVV (electronical and physical archiving).
• Communicate in a proactive and efficient way internally and externally with other departments and forwarding agents.
• Support in terms of freight claims / customer complaints.
• Assist with monthly KPI preparation and communication.
• Assure import/export SOP and WI are followed and are up to date.
• Any other assignments designated by the Export Lead / Sr Manager Logistics.

• Completed apprenticeship preferable in logistic or similar background is preferred.
• Very good English and German/French (spoken and written).
• Good computer skills (ERP, diverse ship software, eVV systems, Edec Web, Microsoft Office tools).