Field Service Expert; Flying Doctor

• Coordination and execution of service assignments for our Mikron Mill milling machines and Step Tec spindles
• Creation of service reports
• Analysis and diagnosis of recurring error patterns and determination of causes in close cooperation with the development and assembly departments
• Creation of advanced PLC software diagnostics and detailed error descriptions for the software department, as well as support with troubleshooting
• Support and assistance for our sales companies and customers in technical matters in 2nd level support

• Coordination and execution of service assignments for our Mikron Mill milling machines and Step Tec spindles
• Creation of service reports
• Analysis and diagnosis of recurring error patterns and determination of causes in close cooperation with the development and assembly departments
• Creation of advanced PLC software diagnostics and detailed error descriptions for the software department, as well as support with troubleshooting
• Support and assistance for our sales companies and customers in technical matters in 2nd level support

• Several years of experience in servicing CNC machines
• Very good knowledge of Heidenhain controls (from iTNC 530 onwards)
• Knowledge of applications on CNC milling machines
• Ability to work independently and motivation to acquire new knowledge
• Fluent in German and English
• Willingness to travel worldwide up to approx. 80%

MIKRON MILL is one of the world's leading experts in vertical milling and the inventor of high-speed milling. Its automation-ready machines are renowned for their dynamic precision and free-form accuracy, delivering top performance in complex applications. MIKRON MILL stands for innovation, agility, and sustainable added value.

UNITED MACHINING is one of the world's leading providers of complete solutions for precision components and tools manufacturers and the mold-making industry. The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines. Additionally, the division offers spindles, automation, tooling, and digitalized solutions backed by unrivaled customer services and support.

UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, LIECHTI, STEP TEC and SYSTEM 3R.

UNITED MACHINING is headquartered in Biel, Switzerland, and currently has over 3'000 employees on over 50 sites worldwide.

United Machining Mill AG

Roger-Federer-Allee 7

2504

Biel

Schweiz