IT Solution Center Service Desk; Student Position
Listed on 2026-10-14
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Consultant
Job no: 498341
Work type: Student Employment
- General
Location: Big Rapids, MI 49307
Categories: Student Employment
- General
Position Title: IT Solution Center Service Desk (Student Position)
Location: Big Rapids, MI 49307
Department: 54
- Information Technology Services
Advertised Salary: $13.73- $13.99
Summary of Position: Do you have an interest in IT solutions? If so, this position may be your opportunity to gain further experience and knowledge in the IT field.
Position Requirements- Good customer service
- General understanding of computer hardware/software
- Assist customers who are experiencing any procedural or operating difficulties with the use of university applications
- repairing/troubleshooting hardware
- Using call tracking software to create work orders
- Provide support for all IT products and services
- Update tickets with appropriate journal entries of activities
Number of Positions Available: 1
Documents Needed to Apply: Resume/ Class Schedule
Job Close Date: December 10, 2026
EEO Statement: Ferris State University, an Aff… Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community . The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit:
Ferris Non-Discrimination Statement .
Advertised: 12 Oct 2026 Eastern Daylight Time
Applications close: 10 Dec 2026 Eastern Standard Time
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