Peer Provider Crisis

West Texas Centers is searching for highly motivated Crisis Peer Provider Specialist to people served. Position Incentives include career ladder, Monday - Friday work schedules, and rewarding work environment. Comprehensive benefit package includes health plan, competitive salary, paid holidays, generous personal time off, employee assistance program, etc.

Starting Pay: $13.34/hour

The Diversion Peer Specialist uses lived experience in mental health recovery and/or justice involvement to support adults experiencing mental health crises. This role works within a Crisis Receiving/Jail Diversion (CR/JD) Center to help divert individuals from jail or psychiatric hospitalization and connect them to appropriate mental health and community-based services.

The Peer Specialist provides engagement, support, and rehabilitation-focused services that promote recovery, reduce symptoms of mental illness, and improve community functioning. Most services are delivered outside of a traditional clinic setting and involve collaboration with law enforcement, clinical staff, and community providers.

• Provide peer-to-peer support to individuals diverted to the CR/JD Center
• Build trust and rapport using lived experience to support recovery goals
• Assist individuals in developing and working toward recovery plans and objectives
• Conduct warm hand-offs between law enforcement and the CR/JD Center
• Provide education on available services, treatment recommendations, and recovery engagement
• Support motivation, engagement, and adherence to recommended levels of care
• Coordinate with interdisciplinary teams and external service providers as needed
• Document all services within required standards (within 24 hours of service delivery)
• Ensure services are provided in accordance with authorization guidelines
• Participate in community outreach and service delivery activities
• Complete Medicaid Administrative Claiming (MAC) "Random Moment in Time" time studies when required
• Maintain Peer Provider credentials and required clinical supervision hours
• Complete all additional duties as assigned by the Crisis Coordinator

• Lived experience with mental health recovery and/or justice involvement (peer qualification required)
• Valid Texas driver's license
• Acceptable driving record for insurability
• Access to and use of a personal vehicle for work-related travel
• Ability to work flexible hours, including community-based assignments
• Ability to complete documentation accurately and on time
• Willingness to maintain peer certification and required supervision hours
• Strong interpersonal skills and ability to build trust with diverse populations