ICT Digital Delivery Manager

ICT Digital Delivery Manager

Location:

Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset

Salary:
Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum

Vacancy Type:
Permanent

Shape critical infrastructure supporting frontline policing

The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.

• Lead multidisciplinary teams and suppliers across key infrastructure domains:
  Hosting & Cloud Platforms – Data centres, hybrid cloud environments, storage, backup, and resilience;
  Networks & Connectivity – LAN/WAN, remote access, telephony, and mission‑critical connectivity;
  Communications – Airwave services and transition to the Emergency Services Network (ESN);
  Cyber & Technical Security – Infrastructure security, vulnerability management, and remediation.
• Own infrastructure service performance, availability, and continuous improvement.
• Lead supplier and partner relationships, including strategic partners such as BT.
• Manage contracts, SLAs, and commercial performance.
• Drive modernisation of infrastructure across hybrid and cloud environments.
• Collaborate with Digital, Innovation, and operational stakeholders.

• Proven infrastructure leader who combines technical depth with strategic leadership.
• Extensive experience managing enterprise-scale IT infrastructure environments.
• Strong knowledge of cloud, networks, hosting, and security domains.
• Experience managing suppliers, contracts, and outsourced services.
• A track record of delivering resilient, high‑availability services.
• Excellent stakeholder engagement and influencing skills.
• The ability to lead teams through change and transformation.

• Make a direct impact on public safety and frontline policing.
• Lead complex, large‑scale infrastructure supporting critical services.
• Work in a collaborative, multi‑force environment.
• Be part of a team driving digital and infrastructure transformation.

The closing date for applications is 09/07/2026, 12:00.