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Store Operations & Customer Experience Lead

Job in Billerica, Middlesex County, Massachusetts, 01821, USA
Listing for: Five Below
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Retail & Store Manager, Operations Management
  • Retail
    Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

Five Below in Billerica, MA is seeking a Store Manager-like role to oversee daily store operations and lead a team of associates. You will train crew, ensure exceptional customer service, and act as Manager on Duty when needed to safeguard cash, security, and daily procedures.

The role emphasizes merchandising, scheduling flexibility, and strong communication. Starting pay is $16.00 per hour with room for growth based on performance.

The Store Operations & Customer Experience Lead role at Five Below is now open for applications in Billerica, MA, United States.

We are looking to fill the Store Operations & Customer Experience Lead position at Five Below in Billerica, MA, United States.

Join us at Five Below as our next Store Operations & Customer Experience Lead in Billerica, MA, United States.

We are currently recruiting a Store Operations & Customer Experience Lead for our team in Billerica, MA, United States.

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