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Residential Manager Youth Program

Job in Billerica, Middlesex County, Massachusetts, 01821, USA
Listing for: THE GUILD FOR HUMAN SERVICES
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Healthcare Management
  • Social Work
Salary/Wage Range or Industry Benchmark: 60710 - 69710 USD Yearly USD 60710.00 69710.00 YEAR
Job Description & How to Apply Below
  • Base Pay $60,710.00 - $69,710.00 / Year
  • Employee Type FT Exempt
  • Required Degree 4 Year Degree
  • Manage Others Yes

Contact information

  • Phone

Description

Maple House

Mission
:
The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community.

At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.

Primary Job Responsibilities
:

  • Directly schedule,monitor,supervise,andevaluateallstaffwithintheassigned residence.
  • Participateinthehiring,interviewinganddisciplinaryaction processes.
  • Ensurethatallresidentialdatacollectionsystems,logsandrecordsareupto date.
  • Ensuretheupkeepofthehomebyoverseeingdaytodaycleanlinessandidentifying repairs.
  • Overseethehomesfood,supplyandcommunityactivityexpenditures, (DCF) clothing and personal needs expenditures and/or individuals’ personal household accounts.
  • Oversee usage,orderingandpurchasingofindividualhouseholdandhealthrelated supplies.
  • Completeallrequired reportsandassessmentsusingHCSIS(DDS) andE-SPED (DEEC.)
  • Ensureallincidentreports,restraintreportsandotherdocumentationiscompletedrelatedto all residential events and follow up on per Guild policy and the appropriate regulations.
  • Administerandrecordindividuals’medicationsincompliancewith MAP.
  • Ensureallstaffinthehomeadministerandrecordindividuals’medicationsincompliancewith MAP.
  • EnsurethedevelopmentoftheresidentialportionofISP/IEPandsubsequentreportsdesigned to best meet the needs of each individual and ensure that they are turned in on schedule.
  • EnsuretheimplementationofallISP/IEPobjectivesandrelatedresidentialservicesfor individuals who reside in the home.
  • Monitor individual’sprogresstoensurethatgoalsareappropriateonatleastaquarterly basis.
  • EnsurethatdatasheetsforISP/IEPobjectivesarecompletedaccordingtoscheduleandare updated as needed.
  • Coordinateandtakeindividualsto Doctors’appointmentsincollaborationwith nursing.
  • Monitoralltheindividuals’medicationsandcoordinatewiththepharmacy(ornursinginschool aged programs) if orders are needed.
  • Facilitatecommunicationbetweenthehomeanddayprogram(s)
    Facilitate communication within the home among staff persons working different shifts.
  • Communicate with parents/guardians,family members, stakeholderagencyrepresentatives (DCF,DDS) onatleastaweeklybasisregardingindividuals,theirprogressandtheirneeds includingsharingstaffinginformationaboutthehomeandascheduleofbothhouseand individual activities.
  • Be flexible;availabletoassistother residences.
  • Performotherrelateddutiesas assigned.

Requirements

  • Bachelor’sdegreeinspecialeducation,psychology,humanservicesorrelatedfield required;
  • Atleastoneyearofresidentialmanagementexperience andtwoyearsdirectsupport experience with developmental disabilities population required.
  • Reliabletransportationtomultipleresidentiallocationsin Massachusetts
  • Avaliddriver's license
  • Must undergo background record check requirements.
  • MAPcertificationorabilitytopassMAPwithinfirst
    90 days.
  • Physicalandmentalcapacitytoworkinstressfulsituationsandde-escalateindividualswho have limited cognition and complex needs.

Summary

Role Overview

The Guild for Human Services is seeking a dedicated professional to manage daily operations, staff supervision, and resident support at Maple House. This role is focused on empowering individuals with intellectual disabilities, ensuring they experience an enriched quality of life, meaningful community participation, and a safe, well-maintained home environment.

Key Responsibilities

The successful candidate will oversee residential staff—including hiring, scheduling, and evaluations—while managing household finances, medical needs, and regulatory documentation through systems like HCSIS and E-SPED. Additional core duties include ensuring compliance with MAP medication administration, coordinating healthcare appointments, implementing ISP/IEP objectives, and maintaining active communication with families, day programs, and external agencies.

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