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Senior IT Support Analyst: M365, Intune & Autopilot Lead

Job in Billericay, Essex County, CM11, England, UK
Listing for: Ground Control
Full Time position
Listed on 2026-08-28
Job specializations:
  • IT/Tech
    IT Support, M365, SharePoint & Power Platform
Salary/Wage Range or Industry Benchmark: 52000 - 72000 GBP Yearly GBP 52000.00 72000.00 YEAR
Job Description & How to Apply Below

Ground Control is seeking a Senior Technical Support Analyst to lead advanced incident resolution and mentor the Service Desk. You will manage Microsoft 365 services (Exchange Online, Teams, SharePoint Online, Entra ), Intune and Autopilot, and drive automation and improvements across the function.

This hands-on role requires ITIL, strong troubleshooting, and excellent stakeholder communication as you support users, partners and other sites.

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Position Requirements
10+ Years work experience
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