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Quality Manager
Job in
Billericay, Essex County, CM11, England, UK
Listed on 2026-09-09
Listing for:
Mercury Hampton Ltd
Full Time
position Listed on 2026-09-09
Job specializations:
-
Quality Assurance - QA/QC
Production QC/QA, Quality Engineering, Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Engineering | Manufacturing | Quality | Continuous Improvement
Key Highlights
£50,000–£55,000 basic salary
Performance-related bonus of up to 10%
Company pension, life assurance and five weeks’ holiday
High-profile position with strong senior leadership support
Take ownership of an established ISO 9001 Quality Management System
Lead quality improvements across the complete product lifecycle
Shape and embed a company-wide “Right First Time” culture
Genuine autonomy to introduce processes and deliver lasting change
Join an established manufacturing SME with ambitious growth plans
Billericay area, Essex
The Opportunity
This is more than a traditional Quality Manager role. It is an opportunity to take ownership of quality across an entire manufacturing business and make a visible, lasting impact on its products, processes and customer experience.
Our client is an established and growing engineering and manufacturing organisation supplying technically engineered products and services to customers across a range of sectors.
As Quality Manager, you will lead the continued development of the company’s quality systems across the complete value chain—from technical specifications and product development through to manufacturing, project delivery and after-sales support.
Working closely with the senior leadership team, you will have the visibility, autonomy and backing needed to introduce robust processes, improve operational performance and build a positive quality culture throughout the business.
This is not a desk-based compliance position. You will work collaboratively across Commercial, Engineering and Manufacturing teams, maintain a visible presence within operations and periodically visit customer sites.
For an experienced Quality Manager or Senior Quality Engineer, this is an opportunity to shape how quality is delivered across a growing SME and establish improvements that will support its long-term development.
The Role
You will take ownership of the company’s Quality Management System while leading improvements across product quality, manufacturing processes and customer delivery.
You'll combine strategic quality leadership with a practical, hands-on approach, working closely with teams throughout the business to ensure consistent standards and reliable customer outcomes.
Key responsibilities include:
* Continuously improving and strengthening the ISO 9001 Quality Management System.
* Establishing effective quality controls across the full product and service lifecycle.
* Working with Commercial and Engineering teams to ensure technical proposals and product specifications are accurate, achievable and aligned with operational capabilities.
* Leading root cause investigations and implementing permanent corrective actions.
* Driving manufacturing process improvements, standardisation and in-process quality assurance.
* Improving first-pass yields while reducing defects, waste and rework.
* Developing and standardising procedures across the business.
* Overseeing quality-related training and coaching.
* Conducting regular operational and customer-site quality audits.
* Monitoring and reporting on NCRs, defect rates, customer feedback and other key quality measures.
* Leading continuous improvement initiatives using Lean, Kaizen and related methodologies.
* Managing supplier quality, customer audits, compliance requirements and quality documentation.
* Championing a culture of “Right First Time” through visible leadership, coaching and engagement.
About You
We're looking for an experienced and proactive quality professional who combines strong technical knowledge with a pragmatic, solutions-focused approach.
You will be comfortable operating at both strategic and practical levels—developing systems and analysing data while remaining highly visible within day-to-day manufacturing operations.
You'll likely bring experience in:
* Quality Management or Senior Quality Engineering within a manufacturing environment.
* Developing, implementing or continuously improving ISO 9001 quality systems.
* Engineered, mechanical, assembled or technically specified products.
* Root cause analysis using tools such as 8D, 5 Whys and FMEA.
*…
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