Regional Customer Service Leader: NHBC Standards
Listed on 2026-10-11
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Customer Service/HelpDesk
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Management
Gleeson Homes is seeking a Customer Service Manager to lead the regional Customer Service team, drive operational excellence, and ensure every home and interaction meets NHBC and Gleeson standards. You will partner with Build, Sales, Commercial and senior stakeholders to champion the customer voice and deliver a consistently high-quality journey.
In this leadership role you will coach teams, manage workloads, oversee complaints and defects, produce KPI insights, and represent the customer in
The following position is for a Regional Customer Service Leader: NHBC 5 Standards with Gleeson.
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This posting is for the Regional Customer Service Leader: NHBC 5 Standards role at Gleeson, based in Wynyard, England, United Kingdom.
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