Receptionist, Healthcare

We are looking to recruit a hard working, enthusiastic Receptionist to join our team at Marsh House Medical Practice.

This post is for 27 hours a week (3 days a week / 8am-6pm) The rate of pay is £12.71 per hour.

Interviews will be held on the morning of Friday 31st July. Only successful candidates will be contacted.

The main duties to be expected in this role are answering busy telephone lines and working on the front reception desk whilst maintaining a helpful and professional manner.

Other aspects of the job will include photocopying, communicating with outside agencies, dealing with emails and Internal Tasks (such as booking appointments).

Marsh House Medical Practice is a GP Surgery within the Abbey Health Centre in Billingham. We have 5 GPs, 2 Practice Nurses, 1 Nursing Associate, 1 HCA and an Admin and Reception Team.

As a Teaching surgery we also have GP Registras, F2 Doctors on rotation and medical students working within our practice.

Answering the phone lines and working on the front desk to book appointments, deal with patient queries and request medications.

Other duties include actioning emails, and answering internal tasks from GPs, Nurses etc.

• Candidates must have excellent communication skills, be empathetic and professional.
• Candidates must also have some experience of working in a customer service based setting.
• Experience of working in a GP Surgery would be desirable but not essential.