On-Site Manager

The position:

We are looking for a dedicated On‑Site Manager to join our team in Billingham.

Working Hours:

Monday‑Friday // 09:00‑17:00 (alternative weekends on call for escalations)

Salary: £30,000

Contract Type:
Permanent

Location:

Billingham TS23 4DU
& Stanley DH9 9XS
- 1 day a week to be worked in Stanley, 4 days in Billingham

• To demonstrate full ownership of account management and site processes including but not limited to staff bookings in line with customer orders which vary day by day, staff management, daily & weekly payroll as well as absence & issue management.
• To build and maintain customer relationships through regular formal & informal meetings.
• To collate, prepare and present relevant monthly customer reviews.
• To manage and maintain an active headcount (in line with customer demand) to ensure daily fulfilment of staffing requirements are met.
• To forecast and plan recruitment in conjunction with the above.
• To lead, coach and develop the onsite team through daily & weekly team meetings.
• To demonstrate company visions and values.
• To operate within company SOPs and all compliance/legislative processes as dictated by customer relationships.
• To ensure full accuracy of payroll & invoicing and manage any invoice query issues.
• To build and maintain strong relationships with key stakeholders at Head Office and drive the onsite team to build strong relationships with relevant personnel.
• To be responsible for full workforce management – to include, but not limited to, holidays, sickness/absence, quality, performance.
• To ensure workforce training is scheduled and completed in line with onsite requirements.
• To produce and circulate weekly KPI reports both internally and externally.
• To manage onsite expenditure in line with guidelines agreed with line manager.

• Experience in the recruitment industry & worker management.
• Knowledge of right to work requirements.
• Confident speaking with clients.
• Happy to work in a busy food production environment (office based).
• Excellent organizational skills.
• Good knowledge of Google Sheets and ability to use various complex platforms & systems once training has been provided.
• Must have a driving licence and access to a car to travel between sites.
• Able to manage a small team.
• Ability to manage two to three sites at a time with support from the staff coordinator.
• Ability to lead from the front and set an example to team members.
• Time management skills and the ability to work to tight deadlines.
• Positive can‑do attitude.
• Able to prioritise work load to complete all tasks on time.
• The ability to think and react quickly to customer needs.
• Excellent relationship building skills.
• Commitment to a flexible approach to the working day.

• Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years).
• Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days.
• Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents.
• Enhanced Maternity & Paternity Pay to support your family journey.
• Life Assurance Cover for peace of mind (after 1 year of service).
• Medicash Health Plans to support your wellbeing (after 1 year of service).
• Salary Sacrifice Pension Scheme with Penfold, to help secure your future.
• Mental Health Support through our partner Therapy Chat.
• Sabbatical Scheme to recharge and refocus.
• Cycle to Work Scheme for an eco‑friendly commute.
• Impactful Work Environment where you’ll contribute to one of Europe’s fastest‑growing start‑ups.