Technical Documentation Specialist

A technical document specialist plays a critical role in managing document control and ensuring the accuracy, classification, and accessibility of technical publications and company records. This role guarantees that BFS documents are cataloged, classified, completed correctly, and accessible to users. The specialist interfaces with all departments to support their technical documentation needs across the BFS organization, ensuring compliance with FAA regulations, AS9110 documentation control standards, and internal audit readiness.

• Maintaining, organizing, and distributing BFS' company forms, manuals, and documents within the technical document library and throughout the company. Examples include:
• Engineering Order
• Maintenance Alterations
• QMS Policy, Procedures, Forms
• FAA Approved Documents & Manuals
• Ensuring accurate and consistent organization of library collections and confirming the completeness of the library.
• Supporting and reviewing requests for data and, if necessary, supporting access requests.
• Collecting, filing, and processing document updates/revisions.
• Ensuring document control activities comply with AS9110 and FAA documentation requirements.
• Based upon need and demonstrated skill:
  • Directed document revising and coordination.
  • Collaborative authoring responsibilities across departments.
  • Review records of other maintenance documents for completion.

• Advanced Microsoft Office skills.
• Strong communication:
  Excellent written and oral communication skills.
• Attention to detail:
  Ensuring accuracy and precision in all functions.
• Adaptability:
  Flexibility in handling changing requirements and technologies.
• Problem‑solving:
  Addressing challenges related to content creation and delivery.
• Curiosity: A desire to learn and explore new technologies and domains.
• Patience:
  Dealing with complex information and revisions.
• Collaboration:
  
  Working effectively with cross‑functional teams.
• Time management:
  Meeting deadlines and managing workloads efficiently.
• Research skills:
  Conducting thorough research to gather information for publication content.

• A minimum of two years interfacing across multiple departments in a professional setting.
• A minimum of two years of experience utilizing Microsoft Office, Adobe PDF tools, and communicating written content and images in a digital format.
• (Preferred) Understanding of controlled document workflows in aviation MRO or regulated environments.
• (Preferred) Familiarity with quality management systems (e.g., AS9110, ISO 9001).
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments.

• US citizenship required.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work to be performed on‑site at BFS.
• Occasional exposure to shop environment such as noise, dust, odors, and fumes.
• Occasionally required to lift up to 30-60 lbs.
• Regularly required to sit, stand, bend, reach, and move about facilities.

All inventions, intellectual property, and proprietary information—including reports, drawings, blueprints, software codes, computer programs, data, writings, and other company documentation—developed on BFS time and/or using BFS Information Resources are the property of BFS. Personnel are responsible for ensuring that non‑employees do not access BFS data, including in print or electronic form. Unless explicitly authorized, there shall be no printing, transfer of, or discussion of BFS data, projects, or materials with any non‑BFS personnel.

All BFS data shall remain on BFS equipment and data systems; transfer to a USB or other portable or digital storage is prohibited. Personnel will comply with BFS policies when working. If requirements or responsibilities are unclear, please seek assistance from your supervisor or BFS IT.

• Full‑time employment with competitive compensation based on experience and credentials. Medical, dental, and vision insurance. 401(K) with up to 4% company match.

Entry level

Full‑time

IT Services and IT Consulting

Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. A pre‑employment drug test will be required as part of this position.