Receptionist​/Sales Assistant

Description

Welcome to the next generation in senior living—
The Springs Living
. Our purpose is to help residents and each other live life to its fullest, and that starts with warm first impressions and meaningful connections.

The Springs at Grand Park is hiring a Receptionist / Sales Assistant
, a hybrid role that combines front desk responsibilities with dedicated time supporting our sales and community relations efforts. This is a full‑time position
, with four days per week at the front desk and one dedicated day focused on sales support activities
.

This role is ideal for someone who enjoys being the welcoming face of a community while also contributing behind the scenes to marketing and sales efforts.

• Greet residents, visitors, prospects, and vendors with a professional and welcoming presence
• Answer and route phone calls and provide general community information
• Support administrative needs and assist various departments as appropriate
• Maintain strict confidentiality and professionalism at all times

• Represent the community positively to prospective residents and referral sources
• Assist the Executive Director with inquiries, tours, and events
• Schedule tours, prepare and distribute brochures, and follow up with prospective leads
• Enter and maintain lead information in the database
• Assist with marketing and community events, including set‑up, hosting, and take‑down
• Help manage marketing materials, welcome gifts, and branded items
• Ensure marketing and model areas remain clean, organized, and presentation‑ready
• Assist with newsletters, mailings, and outreach efforts
• Attend community or business events as needed

• 2+ years of experience in reception, office administration, customer service, hospitality, or sales support (or relevant education/training)
• Friendly, professional communication skills with the ability to comfortably interact with residents, visitors, and prospective residents
• Strong written and verbal communication skills
• Comfortable using basic office technology, including email, databases/CRM systems, and Microsoft Office or Google Workspace
• Organized and detail‑oriented, with the ability to manage multiple tasks and shift priorities as needed
• Able to follow written, verbal, and electronic instructions accurately
• Problem‑solver who can handle routine challenges with professionalism and good judgment
• Willingness to support sales and community relations activities one day per week, including tours, events, and follow‑up

• Full‑time role with a consistent schedule and variety
• Supportive, team‑oriented culture
• Opportunity to gain experience in sales and community relations
• Purpose‑driven work in a senior living environment