Radiology Access Specialist

Youcan make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region. We look forward to meeting you.

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Billings Clinic (BILLINGS CLINIC HOSPITAL)

Shift: Day

Schedule: M-F 8:30am to 5pm

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage: $17.00 - $21.25

Responsible for one of the first impressions a patient will have of Billings Clinic. Radiology Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs within the Radiology/Diagnostic Imaging Department. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, ordering a variety tests and ancillary services and the collection of co-payments.

Radiology Access Specialists also serve as a primary technology resource for the PACS and teleradiology system. Responsibilities include data distribution for PACS related technology. Provides technical expertise, as a consultant, to the user community, remote branch locations, Information Services, and vendors assisting with problem resolution and other inquiries.

May be eligible for sign on incentives.

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Greets all patients, families and customers to the department. Prepares appropriate paperwork for admission/registration and completes online registration information gathering demographic and financial information. Answers all calls coming into Radiology and manages as appropriate.
• Schedules and coordinates appointments in a manner that meets the patient’s needs and assists department in the management of patient flow utilizing knowledge of radiology scheduling protocols.
• Schedules and enters complex orders for ancillary services via the order communication and practice management systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures. Involves other departments as needed for regulatory requirements.
• Educates patients on medically necessary waivers and obtains appropriate…