IT Support Specialist
Job in
Billings, Yellowstone County, Montana, 59107, USA
Listed on 2026-01-12
Listing for:
Yellowstone County
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, Computer Repair / Support, HelpDesk/Support
Job Description & How to Apply Below
Provides a wide variety of computer and user support to ensure effective installation, maintenance and troubleshooting of computer hardware and software.
Responsibilities- Tests and installs specific client applications and/or reports using County software packages;
- Installs, tests, troubleshoots, and maintains hardware and software products;
- Provide training to users on hardware and specific software applications;
- Begins to develop a basic understanding of local-and wide-area networks and assist senior staff in the identification and resolution of network operating problems;
- Provides software and hardware technical support to ensure clients' computers run efficiently;
- Diagnoses and solves problems on workstations and associated devices.
- Associate's degree in Computer Science or closely related field; and
- One (1) year of experience with evaluating and resolving computer, system, and user problems including compatibility conflicts, application operations, and hardware malfunctions; installing and maintaining computer hardware, software; or
- Any equivalent combination of experience and training totaling three (3) years.
- Experience in providing one-to-one IT training beneficial.
Finalist(s) must pass a background check.
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