General Manager

General Manager

Location: My Place Hotel - Billings, Montana

As the General Manager of My Place Hotel, you will lead a dynamic, small team, overseeing all aspects of hotel operations from strategic planning to daily guest interactions, ensuring the hotel runs efficiently.

• Strategic Planning: Lead the development and execution of strategies to drive the hotel's success and achieve long-term goals.
• Human Resource Management: Oversee hiring, training, scheduling and management of a small, diverse team.
• Safety and Security: Ensure safety protocols are followed to protect guests, staff and property.
• Quality Assurance: Maintain high standards across all areas, ensuring superior guest experience.
• Property Maintenance: Oversee maintenance and upkeep of the hotel.
• Community Relations: Build positive relationships with the local community.
• Brand Loyalty: Foster connection to My Place brand, promote loyalty program.
• Accounting and Payroll: Manage finances and cash handling.
• Sales and Marketing Support: Assist in driving sales and marketing efforts.
• Decision‑Making: Make informed decisions impacting operations, staff and guests.
• Communication: Serve as central communication point for staff.
• Competitor Awareness: Stay informed about local competition.
• Hands‑On Management: Step into any hotel role as needed.

• Basic Computer
  
  Skills:
  
  Proficiency in Microsoft Office and other basic applications.
• Strong Communication
  
  Skills:
  
  Excellent written & verbal communication.
• Organizational Abilities: Strong multi‑tasking and organization.
• Technical Understanding: Good grasp of engineering principles for maintenance tasks.
• Dependability: Reliable, professional, consistent.
• Attention to Detail: Meticulous eye for detail to enforce brand standards.

Ability to drive a vehicle, travel by airplane, inspect all hotel areas, assist guests in emergencies, and perform any hotel position.

Valid driver’s license and insurability for driving.

Bachelor’s degree.

Supervise and lead all hotel staff.

Occasional overnight travel required.

Must conform to all safety requirements when in the facility, operating vehicles, or performing duties.

• Competitive Pay: $65,000 – $80,000
• PTO
• Health Insurance
• Direct Deposit
• Cross‑Training
• Growth Potential

This is a unique opportunity to lead a hotel with a hands‑on approach, managing both strategic and operational aspects. If you’re excited about leading a team and engaging in all facets of hotel management, we encourage you to apply.

Salary: $65,000 – $80,000 per year.