Energy Efficiency and Demand Side Management Services Manager

Energy Efficiency and Demand Side Management Services Manager

Join to apply for the Energy Efficiency and Demand Side Management Services Manager role at North Western Energy

Work location is open to South Dakota and Montana office locations (Butte, Montana is preferred, could also be Billings, Bozeman, Great Falls, Helena or Missoula)

Qualifications Include

• Bachelor's degree in Engineering, Environmental Science, Business Administration, or a related field required
• Master's degree in a related field of study is preferred
• Preferred 5 years of progressively responsible experience in energy efficiency, demand side management, utility program management, or a related sector
• Preferred 3 years of supervisory or managerial experience with demonstrated ability to lead high-performing teams
• Comprehensive knowledge of energy efficiency technologies, DSM strategies, and applicable regulatory requirements
• Experience with utility regulatory proceedings, program filings, and compliance a plus
• Strong analytical, problem solving, and decision-making abilities with proven experience in data-driven program management
• Excellent written and verbal communication skills, including the ability to effectively present to diverse audiences
• Demonstrated project management skills with the ability to manage multiple initiatives and priorities concurrently
• Proficiency with Microsoft Office Suite and relevant program management software; experience with data analysis tools preferred
• Valid Drivers License and ability to travel as needed
• Demonstrate and maintain a good safety record
• Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus

Duties Include

• Develop and implement comprehensive energy efficiency, demand side management and low income programs in alignment with North Western Energy's corporate strategy, regulatory mandates, and customer needs
• Lead, mentor, and supervise a team of program coordinators, engineers/analysts, and support staff to achieve program goals
• Oversee the development, implementation, and continuous improvement of EE/DSM initiatives, including but not limited to customer rebates, incentive programs, educational outreach, and technology integration
• Manage North Western Energy's Universal System Benefits (USB) program to ensure compliance and funding for energy conservation and low-income energy assistance
• Collaborate with internal teams (Regulatory Affairs, Energy Supply, Customer Care, Communications and Marketing, Operations, etc.) to ensure seamless program delivery and alignment with broader company objectives
• Direct the preparation and presentation of comprehensive program plans, progress reports, and regulatory filings to internal leadership, public utility commissions, and external stakeholders
• Engage with key stakeholders including regulatory bodies, community partners, industry groups, and customers to promote North Western Energy's EE/DSM/USB programs and foster collaborative relationships
• Manage annual and multi-year program budgets; ensure cost-effectiveness and compliance with regulatory requirements and program guidelines
• Monitor, analyze, and report on program participation, energy savings, customer satisfaction, and key performance indicators; identify opportunities for improvement and innovation
• Stay current with industry trends, emerging technologies, and regulatory developments impacting EE/DSM/USB programs; recommend and implement best practices
• Ensure that all program activities are conducted in accordance with company policies, regulatory standards, and safety protocols
• Lead the development and delivery of employee and customer training on energy efficiency and demand management topics
• Represent North Western Energy at industry conferences, public meetings, and community events as subject matter expert for EE/DSM services
• All North Western Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
• Ensure all actions are consistent with North Western Energy's values, mission, and strategic business objectives
• Travel up to 25%, including overnight travel is required

Full-time position. $102,200 to $167,500 per year, depending on…