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Head of Service Orders & Customer Experience

Job in Billings, Yellowstone County, Montana, 59107, USA
Listing for: Numotion
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Numotion is seeking a Director of Service Order Processing to lead a multi-location team responsible for timely repair order processing and outstanding customer service. The role focuses on coaching coordinators, optimizing scheduling and routing, and resolving escalations in partnership with other departments.

The ideal candidate will have a Bachelor's degree, 5+ years in operations, and 2+ years of supervisory experience, with strong communication and process improvement skills.

This position is for the Head of Service Orders & Customer Experience role at Numotion.

The following role is for a Head of Service Orders & Customer Experience with Numotion.

Our organisation is growing, and we are hiring a Head of Service Orders & Customer Experience in Billings, MT, United States.

This role is for the Head of Service Orders & Customer Experience role at Numotion.

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