Director of Quality Assurance

Location: MT-Billings, True North Steel - Billings, 1501 S 30th Street West, Billings, MT 59102, USA

Pay Rate: $119k - $144k+ (DOE) + Full Benefits Package

The Director of Quality Assurance is a key leader in our steel fabrication and manufacturing operations. This role is responsible for developing, implementing, and managing a robust Quality Management System (QMS) that ensures our fabricated and manufactured steel products consistently meet or exceed industry standards and customer expectations. The Director of Quality Assurance will lead quality initiatives across all production lines, champion continuous improvement, and foster a culture of quality throughout the manufacturing process.

• Lead the development and integration of a company-wide QMS tailored for steel fabrication and manufacturing.
• Oversee process control, improvement, testing, and inspection procedures specific to steel fabrication, welding, and related manufacturing activities.
• Collaborate with Senior Quality Managers to resolve corrective actions, identify root causes, and communicate solutions across fabrication and production departments.
• Establish and monitor quality metrics (e.g., process capability, control charts) to support data-driven decisions in steel manufacturing.
• Analyze statistical data to identify trends and drive improvements in steel product quality and manufacturing efficiency.
• Establish a formal process for document changes, including review, approval, communication, and implementation.
• Report monthly on corrective actions and nonconformance trends to the Operations Team, with a focus on steel fabrication and manufacturing processes.
• Work closely with Manufacturing and Site Operations Managers to address nonconformance issues and implement solutions that enhance steel manufacturing outcomes.
• Ensure all steel product lines meet required certification standards, including welding and fabrication codes.
• Drive continuous improvement initiatives across all manufacturing departments, focusing on steel fabrication best practices.
• Partner with Purchasing and Project Management teams to monitor vendor performance and develop criteria for critical suppliers of steel and fabrication materials.
• Prepare and review the annual Quality department budget.
• Manage departmental budgets and resources to support quality objectives in steel manufacturing.
• Oversee documentation and record-keeping for traceability, compliance, and audit readiness.
• Manage inspection personnel qualifications and training to meet AISC/API standards.
• Drive initiatives to improve weld integrity, reduce defects, and enhance product quality.
• Establish criteria and rating systems for critical vendors and suppliers.
• Support internal and external quality audits, especially those related to steel fabrication standards and certifications.
• Maintain a deep understanding of all company steel product lines and fabrication processes.
• Travel to the sites and vendors on a quarterly basis or as needed.
• Prompt and dependable attendance.
• Other duties as assigned.

• In-depth knowledge of steel fabrication, welding processes, and manufacturing operations required.
• Proven record of driving business performance improvements in steel manufacturing.
• Strong understanding of statistical process control and inspection methods for steel products.
• Excellent written and verbal communication skills.
• Proficient in quality control software, word processing, spreadsheets, and databases.
• Strong personnel management and leadership skills.
• Commitment to safety and compliance in steel fabrication and manufacturing.

• Bachelor’s degree in Business Administration, Engineering, Construction Management, or related field.
• Minimum 5 years’ experience implementing and managing quality systems in a steel fabrication or manufacturing environment, with at least 5 years in people management.
• Proven record of business performance improvement through quality management initiatives.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.