Surgery Scheduler - Neurosurgery; FTE

Surgery Scheduler - Neurosurgery (1.0 FTE)

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

Billings Clinic is a community‑owned, not‑for‑profit, Physician‑led health system based in Billings with more than 4,700 employees, including over 550 physicians and non‑physician providers. Our integrated organization consists of a multi‑specialty group practice and a 304‑bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

We provide a comprehensive and competitive benefits package to all full‑ and part‑time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.  for more information or download the Employee Benefits Guide.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®‑designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re‑designation process happens every four years.  to learn more!

All new employees must complete several pre‑employment requirements prior to starting.  to learn more!

Shift: Day

Employment Status: Full‑Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Non‑Exempt)

Starting Wage DOE: $17.25 – 21.56

The Surgery Scheduler is responsible for coordinating clerical and administrative support functions within the Neurosurgery Department. Appropriately interacts with physicians, patients, family and staff. Supports unit activities to ensure smooth functioning of the surgical process and assures the appropriate clinical and insurance information is collected for the surgery scheduled. Responsibilities include but are not limited to personal management to include personnel selection, orientation/training, scheduling, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control.

• Maintain a detailed knowledge of the OR information system’s functionality and structure to ensure Neurosurgery Surgery Scheduling is seamless.
• Understand the implications of the data and how the data is utilized. Participate in maintaining the integrity of the system data.
• Develop and maintain records and files in an organized manner.
• Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of non‑routine problems. Initiate appropriate follow‑up to ensure that all matters requiring attention are addressed promptly and efficiently.
• Refer more complex problems to the Manager or Director as appropriate.
• Identify needs and set goals for own professional growth and development; meet all system/departmental educational requirements.
• Maintain competency in all organizational, departmental, and outside agency safety standards relevant to job performance.
• Design and produce documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for…