Technician, Bench Repair

• Relocation Expense Covered No
• Employee Type Full Time
• Required Degree High school
• Manage Others No

• Name Jordan Syring
• Phone
• Email jor

Since 1929, J&J Gaming has been a leader and a trusted partner in Gaming and Amusements. This position is with Golden Operations Montana, a J&J Gaming Company. Today, our focus remains steadfast: to provide world-class service to help businesses succeed. Our customers and our team members have been, and will always be, #1 priority. We are looking to expand our workforce with team-oriented individuals with a positive mindset.

We provide eligible employees with a comprehensive benefits package including health, dental, and vision insurance, life and disability insurance, paid time off, and a 401(k)-retirement plan.

As a Bench Repair Technician, you will play a key role in driving operational continuity across all regional routes. You’ll work closely with field staff and management to ensure high-level technical integrity and long-term equipment performance.

• Evaluate component viability: Troubleshoot and test key electrical and mechanical subassemblies—such as printers, bill validators, logic boards, power supplies, and monitors to accurately determine whether parts can be cost-effectively repaired or require total replacement.
• Recondition & calibrate hardware: Clean, repair, and calibrate circuit boards and mechanical components using an array of precision hand instruments, soldering equipment, and fabrication tools to maintain a reliable stock of field-ready units.
• Prepare & program integrated circuits: Wipe, flash, and reprogram system software, operational logic, and configuration data across board-level components—including EPROMs, BIOS chips, microcontrollers, and solid-state drives to eliminate software errors and ensure strict compliance with state gaming and all other standards.
• Monitor & maintain asset logs: Record serialized part updates, repair histories, diagnostic findings, and software versions to maintain complete asset traceability, enforce quality control, and satisfy regulatory reporting standards.

• Deliver technical field support: Assist field technicians with live troubleshooting, software guidance, and emergency unit preparation to resolve location service calls quickly and maintain machine uptime.
• Coordinate hardware logistics & distribution: Work alongside route teams, management, and shipping personnel to identify high-urgency part needs, streamline repair turnarounds, and initiate software updates across customer locations.

• Assemble & stage equipment: Perform minor assembly, wiring, and diagnostic testing on hardware packages on an as-needed basis to ensure operational readiness prior to field shipment.
• Uphold workplace safety & environmental standards: Strictly adhere to shop safety protocols, utilize required personal protective equipment (PPE), and ensure the proper disposal of hazardous component waste and electronics in compliance with regulatory guidelines.

• Proficient in root-cause diagnostics: Skilled in using structured troubleshooting, technical reasoning, and sound judgment to isolate complex mechanical and electrical faults and identify their underlying causes.
• Fluent in schematics interpretation: Ability to read and apply electrical blueprints, wiring diagrams, technical drawings, and service manuals to evaluate hardware, trace circuits, diagnose faults, and guide repair activities.
• Adept in board-level repair: Possesses the fine-motor skills, precision, and technical knowledge required to inspect, troubleshoot, and repair electronic components and circuitry.
• Familiar with embedded system…