Dispatch Coordinator

Position Overview

SERVPRO of Pascagoula is hiring a Dispatch Coordinator
!

As the Dispatch Coordinator
, you will assist with scheduling a team to the customer’s location, assess the required work, and ensure efficient operations. If you are organized, have outstanding customer service skills, and strive to help others in their time of need you could thrive in this environment.

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team
• Review and maintain the scheduling software so that appropriate teams are routed accordingly
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow ups on current projects, and general inquiries about business and other routine communications
• Collaborate and assist with other departments, as needed

• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office-related experience
• Prior dispatch experience preferred but not required
• Ability to multitask and remain detail oriented
• Knowledge of local geographical area is preferred
• Must be knowledgeable in relevant computer applications

Preferred:
Prior dispatch experience. Ability to multitask, detail oriented, and knowledgeable in relevant computer applications.

Compensation: $14.00 - $18.00 per hour.

Background check required subject to applicable law.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC.

• Service to the Community
• Being Part of a Team
• Stability & Growth

• Are you willing to work weekend shifts?
• Do you have reliable transportation?
• Are you at least 18 years old?
• Our employment process requires an in-depth background check; are you willing to proceed with this application?