Rep - Events & Promotions O/C
Job in
Biloxi, Harrison County, Mississippi, 39531, USA
Listed on 2026-10-17
Listing for:
Bally’s Corporation
Full Time
position Listed on 2026-10-17
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Management & Planning, Event Staff/ Venue Crew
Job Description & How to Apply Below
- Facilitate events & promotions through distributing gifts, Xtra Credit, and promotional merchandise.
- Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms.
- Occasional cash handling. Must receive cash handling instructions and abide by property cash handling policies and procedures.
- Assists patrons in requests for assistance, services, and information in a courteous, respectful manner. Provides superior guest service to all guests.
- Educates customers on upcoming promotions and events. Maintains knowledge of property information, including memorabilia.
- Prepare and facilitate decorations for special events, parties, property for holidays and any other request by other departments.
- Upholds the Mission Statement – We create authentic experiences that rock.
- Usher
- Scans tickets as guest enter and exit the theater and notify the Box Office Manager if an error occurs. - Prohibits guests to enter with outside beverages.
- Assists guests in locating proper seat and section in the venue.
- Motorcoach
- Prepares group package incentives, including communication, bus payment, coupons, club cards, and group tracking. - Reconciles group activities and any payments due to coordinator upon check-out.
- Promotes outstanding guest relations.
- Markets Motorcoach packages to tour operators and bus companies through telemarketing, trade show leads, and tourism referrals.
- Creates player accounts from group manifest.
- Greets busses on arrival, welcoming, explaining Encore players cards, and casino promotions, and assists players with all inquires.
- Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
- Lives by the Hard Rock Values!
- Must possess excellent organizational skills.
- Must be very detailed oriented.
- Must project a professional and positive image.
- Must have a high level of energy
- Excellent interpersonal skills.
- Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
- Must be able to communicate clearly and effectively with all Hard Rockers and guests.
- Ability to understand and promulgate written memos, instructions, regulations.
- Must be able to stand for 4 or more hours.
- Must be able to lift at least 25 pounds.
- Must possess basic computer skills and knowledgeable with casino computer systems, and Microsoft applications.
- Excellent telephone skills required.
- Must be prompt and able to work in a very-fast paced environment.
- Facilitate events & promotions through distributing gifts, Xtra Credit, and promotional merchandise.
- Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms.
- Occasional cash handling. Must receive cash handling instructions and abide by property cash handling policies and procedures.
- Assists patrons in requests for assistance, services, and information in a courteous, respectful manner. Provides superior guest service to all guests.
- Educates customers on upcoming promotions and events. Maintains knowledge of property information, including memorabilia.
- Prepare and facilitate decorations for special events, parties, property for holidays and any other request by other departments.
- Upholds the Mission Statement – We create authentic experiences that rock.
- Usher
- Scans tickets as guest enter and exit the theater and notify the Box Office Manager if an error occurs. - Prohibits guests to enter with outside beverages.
- Assists guests in locating proper seat and section in the venue.
- Motorcoach
- Prepares group package incentives, including communication, bus payment, coupons, club cards, and group tracking. - Reconciles group activities and any payments due to coordinator upon check-out.
- Promotes outstanding guest relations.
- Markets Motorcoach packages to tour operators and bus companies through telemarketing, trade show leads, and tourism referrals.
- Creates player accounts from group manifest.
- Greets busses on arrival, welcoming, explaining Encore players cards, and casino promotions, and assists players with all inquires.
- Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
- Lives by the Hard Rock Values!
- Must possess excellent organizational skills.
- Must be very detailed oriented.
- Must project a professional and positive image.
- Must have a high level of energy
- Excellent interpersonal skills.
- Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
- Must be able to…
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