Massage Therapist - Seasonal - Harrah's Gulf Coast

Overview

Massage Therapist - Seasonal - Harrah's Gulf Coast at Caesars Entertainment. This role involves administering massage and body treatments, delivering professional service, and supporting guest needs in a resort spa environment.

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• Administer expert massage and body treatments for various purposes and in the specific time frame given.
• Provide consistent professional treatments as directed in training classes and accepted certification practices.
• Care for equipment and products used.
• Communicate and describe in an articulate manner the spa offerings.
• Compare and contrast the different services on the menu.
• Recommend and up-sell services at the spa facility on property.
• Handle guest questions and concerns with professionalism and courtesy.
• Respond to guest requests immediately, accurately, and appropriately.
• Understand the importance of and commit to continuing education.
• Work unsupervised for extended periods of time.
• Uphold all protocols for set-up and cleanliness of treatment rooms.
• Maintain a healthy appearance and positive attitude as a representative of the Spa.
• Maintain a clean, safe, stocked, and well-organized work area, including extensive in-between client cleaning procedures.
• Maintain the spa appearance and cleanliness and the ability to work the entire shift in a mask as directed.
• Be comfortable around guests who may be in a state of undress.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Ability to troubleshoot and problem solve in a fast-paced environment.

• Regular attendance is essential to the successful performance of the position.
• Due to the nature of the hospitality industry, team members may be required to work varying schedules, including weekends and holidays to reflect the needs of the facility.
• Must comply with rules and regulations for the safe and effective operation of the facility.
• Maintains a friendly, pleasant, and professional demeanor and appearance at all times.

• Two years of massage therapy experience at a resort or high-level country club.
• Proper training and certificates for service provided. (Must be able to produce certifications upon hire.)
• High school diploma.
• Experience administering treatments to male and female guests in a professional manner.
• Understand and follow Bloodborne Pathogen procedures.
• Excellent reading, writing, and oral proficiency in the English language.

• Must be able to stand up to 9 hours per day. Length of time of these tasks may vary.
• Able to lift 15 lbs occasionally.
• Able to work entire shift in a mask.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability, and visual acuity.
• Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.

This job description is not a complete list of duties and responsibilities. Team members will be requested to perform other job-related duties as assigned by management. Caesars Entertainment reserves the right to modify the job description as needed. As part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer.

Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.