Beverage Server - Casino Bar Part Time

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Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni‑channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first‑in‑class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

Serves drinks to guests in a timely fashion and attends to guests, making them feel welcomed at all times.

• Observes guests to respond to their needs.
• Follows alcohol awareness procedures regarding company’s responsible beverage service, monitors guest consumption, and intervenes as needed according to guidelines.
• Takes beverage orders and communicates them to bartender.
• Assists in the preparation of drinks and presents drinks to guests.
• Serves both alcoholic and non‑alcoholic beverages to casino guests.
• Requests  customers when legal age is questionable.
• Removes empty or dirty glasses and bottles and returns them to bar or kitchen.
• Keeps service area stocked and cleaned.
• Provides fast, exceptional service and receives satisfaction comments on internal shops.
• Handles money according to procedure and secures all monies at the end of each shift.
• Maintains quick and prompt service while maintaining a smile.
• Maintains round times of 20 minutes or less on Casino Floor for drink service.
• Carries full trays of no more than 20 drinks on tray.
• Adheres to department and property policies and procedures.
• Maintains knowledge of property information, including memorabilia.
• Serves as an ambassador of goodwill while working and at guest and public relation functions.
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor.
• Resolves service problems according to guidelines.
• Provides personalized service and uses guest name.
• Speaks positively when talking with guests and co‑workers.
• Promotes casino events and programs.
• Accepts consequences of not adhering to departmental standards, which may include discipline up to and including termination.
• Upholds the Mission Statement – We create authentic experiences that rock.
• Represents Hard Rock Biloxi in the most positive manner with guests, co‑workers, managers, and vendors.
• Lives by the Hard Rock Values!

• Knowledge:
  The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.
• Skills:
  
  Specific skills such as computer usage, communication, 10‑key touch, etc.
• Abilities:
  The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.)

• High school diploma or general education degree (GED).
• Must be 21 years of age.
• Previous experience as a waitress, preferable in a similar environment.
• Must be able to communicate clearly and effectively with all Hard Rockers and guests.
• Possess excellent guest service skills.
• Must be able to read, write legibly, understand and speak English.
• Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days.…