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Guest Experience Specialist – Call Center & Reservations

Job in Biloxi, Harrison County, Mississippi, 39531, USA
Listing for: Hard Rock Hotel & Casino Biloxi
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Hard Rock Hotel & Casino Biloxi is seeking a customer-focused front desk/guest services professional to enhance the guest experience and handle reservations with care. You will respond to inquiries, assist with room accommodations, and coordinate with various departments to ensure seamless service.

The role requires strong communication, the ability to work a flexible schedule, and a professional appearance to uphold the Hard Rock brand. Prior hospitality experience is a plus.

Step into the Guest Experience Specialist – Call Center & Reservations role at Hard Rock Hotel & Casino Biloxi in Biloxi, MS, United States and grow with us.

We are seeking a motivated Guest Experience Specialist – Call Center & Reservations to join Hard Rock Hotel & Casino Biloxi in Biloxi, MS, United States.

Consider building your career as a Guest Experience Specialist – Call Center & Reservations at Hard Rock Hotel & Casino Biloxi.

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