Guest Experience Concierge — Call Center
Listed on 2026-10-15
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Bally's Biloxi is seeking a friendly Guest Services Agent to join our front desk team. You will answer calls, assist guests with reservations, rooms, and amenities, and coordinate with housekeeping, food & beverage, and facilities when issues arise.
The role requires strong interpersonal and communication skills, the ability to multi-task, and a professional, high-energy presence. Accurate typing and quick problem solving are essential in a busy casino resort setting.
Consider building your career as a Guest Experience Concierge — Call Center at Bally’s Corporation.
Learn more about the Guest Experience Concierge — Call Center role in the description above.
We appreciate your interest in this position.
Join Bally’s Corporation and contribute to our ongoing work.
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