Records Manager and FOIL Officer

Budget

Title:

Senior Staff Assistant (SL-3)

Salary: $70,000 - $75,000 (commensurate with experience)

The Records Manager and FOIL Officer position within Risk Management and Administrative Compliance is a full-time 12-month professional obligation. Reporting to the Director, the Officer will have a broad scope of responsibility. Duties will include, but are not limited to:

• The University Records Management Officer responsibilities and duties include:
• Serve as a subject matter expert in the area of records management per NYS law and SUNY established policies/requirements
• Develop records‑related procedures, plans, and guides and communicate that information with departments/divisions across campus
• Understand and stay up to date on records retention requirements by accessing frequent training opportunities related to NYS records management laws and SUNY system policies then implement and manage those policies with departments across campus
• Report findings and develop strategies for maintaining operational efficiencies
• Identify and improve existing processes and recommend innovative solutions

• The University Records Access Officer responsibilities and duties include:
• Manage the intake of FOIL requests and assess how the University should respond
• Exercise proper judgment in responding to inquiries while coordinating on more complex issues with the appropriate individuals in counsel's office or in other departments/divisions
• Work across entire campus to identify custodians of needed records and collect records in response to a FOIL request
• Have an understanding of and perform document and media redaction techniques
• Proactively track and comply with statutory deadlines
• Develop/coordinate appropriate responses to FOIL requests
• Communicate in writing on behalf of the campus with various external entities seeking information
• Communicate with internal departments/individuals clearly and effectively regarding the status of requests involving records for which they are responsible
• Prepare regular reports on numbers and types of FOIL requests
• Advise campus members regarding technical needs of FOIL

• The individual will also be responsible for the following:
• Develop and provide training directly to campus constituents and through collaboration with the University Center for Training and Development
• Manage pertinent web content
• Attend annual trainings and professional development conferences, seminars, etc.
• Exercise discretion and good judgement in confidential and sensitive matters
• Position functions in several respects within statutory and regulatory frameworks which limit and control the position's authority. Interpretations of law and regulations are reviewed with counsel and others on campus and this individual will be responsible for accurately communicating those interpretations to others.

• Bachelor's degree OR Associate's degree with at least 5 years related experience
• Three or more (3+) years Records and FOIL Management experience or related professional stewardship with operational records, compliance, legal or related experience
• Exceptional interpersonal, written and verbal communication skills
• Ability to work effectively with individuals from diverse backgrounds
• Demonstrated ability to exercise sound judgment, handle confidential matters with tact and discretion with an open and collaborative style that encourages teamwork and cooperation
• Organized and able to effectively handle multiple tasks simultaneously and independently
• Preferred:
  Experience in higher education, government agency or law
• Certification or designation in area of risk, ethics, or records management
• Experience leading training on regulation, policy, law
• Passion for excellent customer service and a commitment to exceptional quality
• Ability to work independently and action oriented, with initiative to create and implement new ideas to produce solutions
• Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.
• Additionally, please note that Binghamton University is not an E‑Verify employer.