Academic Success Advisor

About Binghamton University:
Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service;
Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting- edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Budget

Title:

Senior Staff Assistant (SL-3)

Salary: $57,151

Reporting to the Senior Academic Success Advisor, the Academic Success Advisor supports first-year and continuing students in navigating the academic, personal, and social transitions that shape their university experience. This role combines data-informed advising, proactive outreach, and holistic support to promote retention, persistence, and equitable outcomes.

As a key member of the university's student success network, the advisor collaborates across academic and administrative units to identify at-risk students early, connect them to resources, and build the skills and confidence necessary for long-term achievement.

Core Responsibilities to include, but not limited to:

Student Advising and Support

Advise a diverse student population, with a focus on first-year students and those experiencing academic challenges.

Engage students in reflective conversations that build understanding of degree requirements and university policies.

Employ motivational interviewing and strength-based advising to help students set goals and take ownership of their academic journey.

Conduct proactive outreach to students identified through early alert systems, predictive analytics, or faculty referrals, ensuring timely engagement and intervention.

First-Year Transition and Retention Initiatives

Serve as a primary contact for first-year students as they transition to Binghamton University.

Partner with orientation and academic departments to ensure a seamless transition from admission through the first semester of enrollment.

Track student participation and outcomes to evaluate the effectiveness of first-year initiatives.

Data-Informed Practice and Continuous Improvement

Use student success dashboards, CRM systems (e.g., Advise, Banner, Degree Works), and data analytics to monitor advising activity, appointment trends, and alert patterns.

Maintain detailed advising records and notes in accordance with FERPA and university standards.

Contribute to institutional assessment efforts by providing feedback on outreach and student engagement trends.

Collaboration and Campus Partnerships

Work closely with faculty, deans’ offices, and academic support services to coordinate interventions and align advising with curricular goals.

Partner with tutoring, success coaching, and wellness units to connect students with comprehensive support.

Participate in cross-functional committees or working groups focused on student success and persistence.

Professional Development and Leadership

Stay current on student success research, advising best practices,…