Level 2 Gallery​/Receptionist

Gallery staff actively engage guests to enhance their experience while maintaining museum standards, communicating museum offerings, programs and services, and ensuring the safety of visitors. This position encompasses the entirety of knowledge, skills, and attributes of a Level 1 employee with additional requirements and responsibilities as outlined below.

• Help museum guests by providing information about The Discovery Center.
• Help separated children and adults be reunited.
• Maintain museum standards-museum manners/rules, safety, and sanitation.
• Actively engage guests to enhance their experience and respond promptly to their needs.
• Assist with managing groups and crowds.
• Continuously circulate in assigned areas and be alert to guests' needs.
• Communicate well with guests.
• Remain polite, courteous, and helpful at all times.
• Assist guests with the use of interactive exhibits.
• Facilitate and/or aid with the implementation programming developed by the Program Department.
• Organize, clean, and monitor exhibits to ensure they are presentable and safe.
• Report any part of an exhibit that is not working properly.
• Explain membership programs and actively sell the opportunity to guests.
• Maintain an understanding of The Discovery Center exhibits and educational content to better serve our guests.
• Be knowledgeable of upcoming events, participate in team meetings, and communicate guests' comments and concerns.
• Participate in trainings for growth and development.
• Maintain good attendance and communicate with supervisory staff on scheduling issues.
• Perform other duties as assigned.

• 1+ year of experience working with children in an educational setting.
• Experience executing educational programming.
• Excellent interpersonal and verbal communication skills.
• Must have ability to participate effectively in teams.
• Ability to stand and walk for extended periods of time.
• Ability to bend, kneel and lift up to 25 pounds.
• Ability to adapt to changes in work environment, manage multiple work demands and adjust to delays and unexpected events.

• Full-time, non-exempt position.
• Hours vary (Monday-Friday: 9:30 AM to 5:00 PM, Saturday: 9:30 AM to 6:00 PM, Sunday: 11:30 AM to 6:00 PM).
• Must be available to work rotational weekends.

Pay: $16.50 per hour

Benefits: EAP, flexible schedule, Paid Time Off (PTO), Holiday Pay, and Simple IRA with a 3% employee match.

Reports to the Assistant Executive Director.